Please read carefully before placing an order. These terms apply to buying and using a member account in a first-party Team/Business workspace at ShopAIBHF — covering Claude (Anthropic), ChatGPT (OpenAI) and Canva.
1. What the service is
The product is one member account in a first-party Team/Business workspace, shared among several members to split the cost. You are invited to the workspace with your own email and sign in with your own account — you do not share login credentials with anyone.
2. Invitation email
- Claude (Anthropic): only Google addresses (@gmail.com) can be invited.
- ChatGPT (OpenAI): any valid email can be invited (Gmail, Outlook, company email…).
- Canva: any valid email can be invited.
- Please enter the correct email from the start. If you need to change the email after being invited, contact support; each account can change its email at most 2 times.
3. Payment
- Prices are listed in USD; you pay in VND at the exchange rate locked when you place the order.
- You can pay by bank transfer (the exact amount and transfer note shown on the order), in USDT, or with your ShopAIBHF wallet balance.
- An order not fully paid within the displayed deadline expires; any amount you transferred for it is credited to your wallet balance.
4. Monthly plan
- The account is billed in monthly cycles. At the end of a cycle you need to renew to keep using it.
- 3 days before the renewal date we send a reminder email. If your wallet balance is sufficient, the renewal fee is automatically deducted from your wallet before the renewal date.
- If renewal fails (insufficient wallet balance, no payment), the account becomes overdue and may be removed from the workspace to free the seat for another member.
- You can cancel renewal at any time: the account keeps working until the end of the paid cycle and then stops, with no refund for the rest of the cycle.
5. 12-month plan (prepaid)
- You pay once for 12 months of use, counted from the date the account is activated (the date the invitation is sent). The price shown on the product page is the price for the whole 12 months.
- 14 days before the 12 months end we send an additional reminder email, on top of the reminder 3 days before the renewal date. Renewal and automatic wallet deduction work as in section 4.
- Mid-term cancellation: you can ask to cancel at any time through support. We refund the unused days (pro-rated on the amount you paid for the plan) to your wallet balance at ShopAIBHF, counted up to the day the account is removed from the workspace.
6. Refunds
- An activated monthly plan (invitation already sent) is not refunded if you simply stop using it, because the cost is prepaid to the provider. A 12-month plan cancelled mid-term is refunded as in section 5.
- If you lose access because of our fault (the account could not be delivered, or it was removed through no fault of yours) and we cannot fix it or move you to another workspace, we refund to your wallet balance, based on the unused days of the paid cycle from the day you lost access.
- Refund requests for our fault must be sent to support within 30 days of losing access.
- You can ask support to withdraw your wallet balance to a bank account; requests are processed within 7 days.
7. Risk of disruption
Workspaces operate under the providers' policies. The service may be disrupted, quota-limited or changed at any time under the policies of Anthropic, OpenAI and Canva — this is outside our control. When something goes wrong we help fix it or move your account where we can, and apply section 6 when it cannot be fixed.
8. No re-sharing & prohibited conduct
Do not share the account with third parties, do not change the workspace's email or details, and do not violate the provider's terms (spam, abuse, unauthorised automation…). Violations may lead to the account being removed without a refund.
9. Personal data
We use your email and order information only to deliver the service, send notices about your orders and support you. See the Privacy policy for details.
10. Support & contact
For any question or issue, please contact:
Support hours: 9:00–22:00, 7 days a week.
11. Changes to these terms
We may update these terms; the effective date is shown at the top of the page. The latest version of the terms applies to all orders, including orders placed earlier.
By ticking the agreement and placing an order, you confirm you have read, understood and agree to all the terms above.